Major tech platforms, and all businesses in general, must be licensed with the Internet Bureau of Affairs, let us call it. Companies must be required to develop a protocol to prevent hackers (and malign agents that may be operating within their agencies) from committing crimes against humanity. We might create a gatekeeper cyber system, and since this information is not open source, it will provide a robust security apparatus.
No employee should ever access a customer’s account unless the customer initiates contact. All communications must be military grade encrypted at all times and in all places.
Every time an email is sent to someone, if it does not pass through the gate with the proper cyber (code) credential, it will be rejected. This is above and beyond the verification offered to verified businesses on platforms like GMAIL, which remains a key feature of this cyber security system. We must deploy the use of Blockchain into all (including internal) communications, such that every time any employee accesses a customer’s account, their activity is permanently timestamped. Thus, an employee will now be held accountable for violating a customer’s private data by entering their account without being requested to, if this is the case. If a data breach occurs, the customer receives a notice that their data was accessed, much like an MFA notice, except via an email. The customer may now report this to the Internet Bureau of Affairs, (hereafter, IBA) with proof of the notice of breach. By the same token, when a customer reaches out, which renders it necessary to access a customer account, this, too, will be permanently timestamped. Excellent record keeping is vital to the life of any business.
I am convinced that hackers are both internal employees and malign outsiders, all operating with zero accountability on the hacker’s playground at present time.
Cyber Crime is an immense social (and global) problem and we must get a handle on this now. We must end anonymity online as the first line of defense. There must be a consequence for bad behavior, or else there is simply no mechanism in place to effectively act as a deterrent to cyber crime. Anonymity prevents accountability.
All people must have an Internet License, and every time they sign up for an account online, they must enter their Internet License, also along the lines of a blockchain concept. For users between the ages of 13 and 17, they can receive an Internet Permit that is authorized by their parent or guardian, and platforms must build safeguards that limit the ways in which teens may use the internet. Currently, Instagram is taking some measures to create these safeguards for teens. However, more must be done.
With an Internet License, it will be easier to both identify and isolate the cyber rogues and demand accountability for bad behavior. In order to obtain an internet license, one will have had to provide a valid government ID, this way, when a person signs up for any account online, including social media platforms, the given platform can simply cross-reference the Internet License database and confirm the individual as a verified entity. This database will be as sacred, and guarded, as the credit bureaus, DOD databases, medical records, motor vehicle bureaus and social security, et al.
As with driving, internet use is a privilege, not a right, and thus one can lose the privilege.
When an individual behaves in a criminal and/or violent manner, they will be reported and this will become a record on their Internet License. It is important to understand that these reports stem from a given platform on which the individual operates and not from random people who may simply be targeting individuals for any malign purpose, as is customary on Facebook. For people to make a report against an individual, they must first report to the given platform. And the platform is responsible for managing this internet report. Now, if an employee is targeting an individual, then their report is timestamped and attributed to them and thus said employee will be held accountable for falsely accusing someone. Also, no one knows all of the platforms that any individual engages on, except the given platform (s).
If a person’s behavior on a given platform is suspect, then he or she must be reported to the Internet Bureau of Affairs, if the problem has not been resolved at the first line of defense. Corrective actions are mediated entirely upon the seriousness of the report and infraction, etc. With such a Cyber Crime bureau in place, it can be reasonably assumed that all people without a valid Internet License are rogues and criminals to some degree and thus, one is cautioned against interacting with such an individual at his or her peril. It is time to make life very difficult for criminal activity to flourish.
We must unmask the anonymous and demand all people show up as themselves.
Finally, the Cyber Crime Bureau may serve as the main regulatory agency enforcing proper governance of internet usage between consumers and producers. The Internet License Department will serve all consumers, whereas, the IBA will serve all producers (platforms, businesses, companies). In fact, anyone who hosts a website where people can register as a user (paid or not) must register with the IBA and pay annual fees according to their volume of sales. The license fee is equitable as a producer pays according to earnings. Facebook would clearly pay much more than a local gym.
Diana Hochman proposes a Cyber Crime Bureau as a solution to online crime.